Process

During phase 1 we analyse the requirements of the client and seek to define a clear strategy for the particular project. Typically phase 1 ends with a strategic briefing document being produced which forms the basis for the overall project.

Some of the keys points we look to cover during phase 1 include but are not limited to the following:

• Identify key project parameters – constraints and objectives
• Programme and business critical timelines
• Agree level of business unit consultation
• Identify CSR issues – environment
• Property review/options
• Change management opportunities
• Budget and capex
• IT Strategy
• Project management
• Procurement route
• Prepare master programme

Based on the strategic brief which has been collated we then set about information gathering which would typically be the following:

• Identify interviewees for the consultation process.
• Hold interviews and meetings and carry out appropriate audit work to flesh out the brief.
• Hold meetings to feedback the brief parameters to the steering group.
• Investigate areas of particular concern
• Summarise the findings as a design brief.
• Obtain record drawings for the buildings in question (architectural, mechanical and electrical installations)
• Carry out appropriate building surveys - dimensional checks, services and infrastructure review
• Produce CAD drawings of the structure and ceilings.
• Investigate IT requirements and constraints.
• Hold preliminary discussions with the District Surveyor and the Landlord if appropriate.

We take forward all the information gathered in phase 1 and 2 to prepare initial concept ideas for the project. Typically this would include but not be limited to the following:

• Carry out building analysis
• Prepare comparison report and layouts if more than one building is being considered
• Prepare block & stack plans and test fits
• Review building services in relation to proposed layout/occupancy
• Look at IT logistics and planning
• Explore look and feel concepts using mood boards
• Consider possible furniture solutions
• Liaise with the project team to ensure the design meets the tenant’s requirements.

Phase 3 would normally result in a sign off process agreeing key points to enable the project design process to progress into scheme design and then detailed design.

• Produce detailed space plans
• Use samples, models, site visits and other appropriate means to establish the optimum layouts
• Develop M&E services design and prepare performance specification
• Hold preliminary discussions with approved inspector
• Consult with appropriate environmental assessors (BREEAM, LEED, SKA) as appropriate for the project.
• Investigate furniture options and iterate to sign off.
• Provide cost modelling options
• Develop project programme
• Use mood boards, 3D visualisations, photographs, material samples and other appropriate means to conduct “image” sessions to closely define the desired aesthetic and to ensure that there is consensus.
• Develop the outline design and communicate this development through a series of meetings, and reworking of the scheme until satisfactory sign-off.

Phase 4 would normally result in a sign off process to enable the project to progress into the detailed design stage. Key activities during phase 5 include the following: 

•          Produced detailed construction issue drawings
•          Finalise M&E services design
•          Submit Building Regulation Application and negotiate successful award
  
•          Produce a block plan strategy for phasing as appropriate (if necessary).
•          Provide cost input.
•          Maintain budgets and advise on value engineering as required.
•          Assist the Project Team in staff consultation, discussions and other forums.
•          Prepare plans for approvals – both statutory and landlord’s.
•          Assist the tenant in staff PR as required.
•          Provide design specifications and services in relation to CDM

We undertake to supply the following construction services:

• Communicate with the client representatives.
• Appoint sub-contractors.
• Furniture procurement.
• Take responsibility for assessing quality on the project.
• Review project timescale and manage process.
• Hold regular, informative meetings so that the client is fully aware of progress and issues.
• Review the Health and Safety File in conjunction with the CDMC
• Scrutinise all required permits for the execution of the works.
• Ensure production of as-built drawings and manuals.
• Ensure the Health and Safety File is delivered to the client

We undertake to supply some or all of the following management services during Phase 7:

• Organise removals if required
• Provide detailed relocation plans and supervise such relocations as required.
• Ensure that IT support is on-hand to re-commission IT equipment when finally located.
• Hand over project to Warranty Support Manager who will respond to any issues during the 12 month defects liability period.